From: Mark Mitchell (Customer Support)
Sent: 30 June 2008 16:56
To: James Bowden
Subject: RE: Does the attached offer include the Spa?


Hi James, yes very well thanks.

A few of the members of the Yahoo Yorkhall group still go along for
a steam and have recently commented on the very low numbers
attending compared to when the place was nearly falling to pieces -
particularly on the men's days.

There is concern that without an increase in numbers the facility
might not be economic in the long term and would have to close

The users felt that numbers could be increased by appealing to a
wider client base and in particular to their needs.

Basically they think that if the facility could be open 1 day/week
men and 1 day/week women in order that the traditional practices of
optional nudity and body rubs could be reintroduced then many of the
old customers would return.

There are over 160 in the Yahoo group today and I'm sure many, many
more customers who enjoyed the great atmosphere and friendliness
despite the appalling condition it used to be in would be happy to
return.

Is there a way that the suggestion could be proposed to the
management?

Many Thanks Mark


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From: James Bowden [mailto:James.Bowden@...]
Sent: 30 June 2008 16:39
To: Mark Mitchell (Customer Support)
Subject: RE: Does the attached offer include the Spa?


Hi Mark,

I hope you are keeping well. I am sorry the weekend does not include
free access to the Spa.


Kind Regards

James Bowden

York Hall General Manager



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From: Mark Mitchell (Customer Support)
[mailto:Mark.Mitchell@...]
Sent: 30 June 2008 16:25
To: James Bowden
Subject: Does the attached offer include the Spa?


Hi James, I never tried out the spa so I would be interested to know
if the offer covers it.

Thanks Mark